At Groovaly, we place great importance on protecting your personal data and respecting your privacy.

This Privacy Policy explains how Groovaly collects, uses and protects personal data when you visit or interact with www.groovaly.com, in accordance with the General Data Protection Regulation (GDPR) and applicable French and European data protection laws.

1. Data Controller

The data controller is:

Groovaly
21 rue des Épinettes, 75017 Paris, France
Email: contact@groovaly.com

2. Personal Data We Collect

Depending on your interaction with the Website, we may collect the following categories of personal data:

  • Contact data: name, email address and message content when you contact us via forms or email.

  • Subscription data: email address when you subscribe to our newsletter or join a waitlist.

  • Customer account data: identification and contact details when you create an account.

  • Order data: billing address, delivery address, order history and related communications.

  • Technical data: IP address, browser type, device information and browsing data collected via cookies and similar technologies.

  • Marketing identifiers: data collected through advertising and social media pixels (Google, Meta, TikTok, Pinterest) and embedded content (YouTube), subject to your consent.

Payment information is processed securely by external payment providers (such as Stripe or PayPal).
Groovaly does not store or have access to your payment details.

3. Purposes of Processing

Your personal data is processed solely for the following purposes:

  • responding to your inquiries and requests,

  • managing newsletter and waitlist subscriptions,

  • creating and managing customer accounts,

  • processing, delivering and tracking orders,

  • managing customer relations and after-sales service,

  • improving the performance, security and usability of the Website,

  • conducting marketing and communication campaigns, subject to your consent.

Groovaly never sells personal data to third parties.

4. Legal Bases for Processing

Personal data is processed on the following legal bases, depending on the context:

  • Performance of a contract (e.g. order processing, account management),

  • Legal obligations (e.g. accounting or tax requirements),

  • Legitimate interests (e.g. website security, basic audience measurement),

  • Consent (e.g. newsletters, marketing communications, analytics and advertising cookies).

Where processing is based on consent, you may withdraw it at any time.

5. Data Retention

Personal data is retained only for the duration necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal requirements.

Retention periods vary depending on the type of data and the purpose of processing.

6. Data Sharing

Personal data may be shared only with trusted service providers strictly necessary for the operation of Groovaly’s services, including:

  • Payment service providers (Stripe, PayPal),

  • Analytics and advertising platforms (Google, Meta, TikTok, Pinterest),

  • Technical and hosting providers (such as Squarespace).

These service providers act as data processors and are contractually bound to comply with GDPR and applicable data protection standards.

7. International Data Transfers

Some service providers may process data outside the European Union.

In such cases, Groovaly ensures that appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission, or other legally recognized transfer mechanisms.

8. Cookies and Similar Technologies

The use of cookies and similar technologies is governed by our Cookies Policy, which details the types of cookies used, their purposes, and how you can manage your preferences.

Non-essential cookies are placed only after obtaining your explicit consent.

9. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • right of access,

  • right to rectification,

  • right to erasure,

  • right to restriction of processing,

  • right to object to processing,

  • right to withdraw consent at any time,

  • right to data portability.

To exercise these rights, please contact us at:
contact@groovaly.com

You also have the right to lodge a complaint with the competent data protection authority.

10. Updates to This Privacy Policy

Groovaly reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, technologies or data processing practices.

The latest version will always be available on this page.

Privacy Policy